{"id":5435,"date":"2018-04-20T15:09:51","date_gmt":"2018-04-20T13:09:51","guid":{"rendered":"https:\/\/www.innosolv.ch\/automatiser-le-processus-meter-to-cash-retour-dexperience\/"},"modified":"2021-02-19T15:19:45","modified_gmt":"2021-02-19T14:19:45","slug":"automatiser-le-processus-meter-to-cash-retour-dexperience","status":"publish","type":"post","link":"https:\/\/www.innosolv.ch\/fr\/automatiser-le-processus-meter-to-cash-retour-dexperience\/","title":{"rendered":"Automatiser le processus \u00abMeter to cash\u00bb. Retour d\u2019exp\u00e9rience."},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_section][vc_row][vc_column][vc_column_text]Nous sommes dans un village situ\u00e9 \u00e0 l\u2019entr\u00e9e nord de Toggenburg, au sein d\u2019un b\u00e2timent commercial datant probablement des ann\u00e9es 70. C\u2019est l\u00e0 que si\u00e8ge l\u2019entreprise rwt Regionalwerk Toggenburg AG. Elle fournit de l\u2019\u00e9lectricit\u00e9, de l\u2019eau, du chauffage \u00e0 distance et des services de communication \u00e0 ses clients. Comptant 30 collaborateurs, rwt enregistre un chiffre d\u2019affaires de 20 millions de francs. Depuis quelque temps, l\u2019entreprise mise sur les Smart Meters. Reto R\u00fcesch est membre de la direction. Il explique les raisons de ce choix dans un entretien.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=\u00a0\u00bbm-b-80&Prime;]<strong>Tout miser sur les Smart Meters<\/strong><br \/>\n\u00abLe Smart Meter constitue un jalon pour l\u2019avenir.\u00bb Reto R\u00fcesch en est convaincu. \u00abAvec cette technologie, nous suivons d\u00e9j\u00e0 la strat\u00e9gie \u00e9nerg\u00e9tique 2050 de la Suisse. Nous avons d\u00e9j\u00e0 automatis\u00e9 le relev\u00e9. D\u00e9sormais, nous optimisons de nombreux autres processus au fur et \u00e0 mesure.\u00bb A l\u2019aide d\u2019un syst\u00e8me de contr\u00f4le, rwt ne g\u00e8re pas uniquement l\u2019\u00e9lectricit\u00e9 via un Smart Meter, mais \u00e9galement l\u2019eau et la chaleur. Le contr\u00f4le de charge viendra s\u2019y ajouter \u00e0 l\u2019avenir.<\/p>\n<p>Un Smart Meter est d\u00e9j\u00e0 install\u00e9 chez environ dix pour cent des clients rwt. Et ce n\u2019est que le d\u00e9but. \u00abNous proc\u00e9dons \u00e0 un d\u00e9ploiement continu\u00bb, explique R. R\u00fcesch. \u00abCela signifie que nous rempla\u00e7ons peu \u00e0 peu les compteurs de tous nos clients. Ce sont uniquement nos collaborateurs qui s\u2019en chargent. Ainsi, le savoir-faire ne quitte pas l\u2019entreprise. Bien s\u00fbr, nous avons un calendrier de d\u00e9ploiement. Cependant, les r\u00e9actions sont si positives que nous irons peut-\u00eatre encore plus loin.\u00bb[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=\u00a0\u00bbm-b-80&Prime;]<strong>Des donn\u00e9es sur une seule plateforme<\/strong><br \/>\nLes donn\u00e9es sont une ressource importante dans chaque entreprise. Chez rwt, vous ne vous baserez bient\u00f4t plus que sur une seule plateforme \u2013 pas sur le syst\u00e8me Smart Meter ou le portail client, mais exclusivement sur is-e. Pourquoi? En raison d\u2019un net avantage: lorsque les collaborateurs saisissent un appareil Smart Meter ou modifient des param\u00e8tres, is-e transmet automatiquement toutes les informations au syst\u00e8me Smart Meter.<\/p>\n<p>Avec le Smart Meter, rwt remplace \u00e9galement la t\u00e9l\u00e9commande centralis\u00e9e. is-e g\u00e8re les relais des commutateurs de charge modernes comme c\u2019\u00e9tait le cas des commandes avec la t\u00e9l\u00e9commande centralis\u00e9e. is-e indique ainsi pr\u00e9cis\u00e9ment quel relais contr\u00f4le quelles installations chez un client. L\u00e0 aussi, Reto R\u00fcesch est tourn\u00e9 vers l\u2019avenir: \u00abCertains clients exploitent des installations affichant une consommation particuli\u00e8rement \u00e9lev\u00e9e. Nous envisageons de conclure un accord avec ces clients. Ils b\u00e9n\u00e9ficieraient d\u2019un tarif r\u00e9duit en utilisant leurs installations uniquement \u00e0 des moments pr\u00e9cis.\u00bb[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=\u00a0\u00bbm-b-80&Prime;]<strong>Optimiser l\u2019utilisation des Interfaces<\/strong><br \/>\nrwt privil\u00e9gie les interfaces standard. Si n\u00e9cessaire, l\u2019entreprise situ\u00e9e pr\u00e8s de Toggenburg convainc les fabricants d\u2019\u00e9tendre ces standards. Cela b\u00e9n\u00e9ficie \u00e9galement \u00e0 d\u2019autres clients, et par cons\u00e9quent \u00e0 l\u2019ensemble du secteur.<\/p>\n<p>innosolv d\u00e9veloppe actuellement un syst\u00e8me de management des donn\u00e9es \u00e9nerg\u00e9tiques (EDM). \u00abNous saluons cette d\u00e9cision\u00bb, affirme R. R\u00fcesch. \u00abNous aurions ainsi toutes les valeurs de mesure dans is-e, ce qui nous \u00e9viterait d\u2019utiliser des interfaces vers un EDM externe.\u00bb[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=\u00a0\u00bbm-b-80&Prime;]<strong>is-e prend le contr\u00f4le<\/strong><br \/>\nNous savons qu\u2019avec un Smart Meter, l\u2019exploitant obtient automatiquement les valeurs de mesure. Mais rwt va plus loin que les autres fournisseurs d\u2019\u00e9nergie. C\u2019est ce qu\u2019explique Daniel Ackermann de transformIT, un partenaire commercial d\u2019innosolv: \u00abChez rwt, is-e attribue \u00e9galement les ordres pour les relev\u00e9s via un Smart Meter. Le fournisseur ne confie pas cette \u00e9tape au syst\u00e8me Smart Meter.\u00bb rwt contr\u00f4le toutes les m\u00e9thodes de relev\u00e9 dans is-e, avec un seul ordre. is-e re\u00e7oit ainsi chaque valeur de mesure provenant des appareils de relev\u00e9 ou des messages via le portail client.<\/p>\n<p>Avec le Smart Meter, rwt garde \u00e9galement un \u0153il sur les personnes qui d\u00e9m\u00e9nagent: l\u2019appareil enregistre chaque jour une valeur de mesure, qu\u2019is-e r\u00e9cup\u00e8re automatiquement \u00e0 la date du d\u00e9m\u00e9nagement, et ce m\u00eame de mani\u00e8re r\u00e9troactive.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text el_class=\u00a0\u00bbm-b-80&Prime;]<strong>R\u00e9duction des co\u00fbts gr\u00e2ce \u00e0 un processus \u00abMeter to cash\u00bb efficace<\/strong><br \/>\nrwt veut automatiser la facturation avant la fin de l\u2019ann\u00e9e. L\u2019entreprise est sur la bonne voie car is-e contr\u00f4le l\u2019ensemble du processus, du relev\u00e9 (notamment via le Smart Meter) \u00e0 l\u2019impression de la facture.<\/p>\n<p>\u00abLe logiciel is-e cr\u00e9e lui-m\u00eame les factures, pendant la nuit par exemple\u00bb, pr\u00e9cise Daniel Ackermann de transformIT. \u00abLe lendemain matin, elles sont pr\u00eates dans l\u2019imprimante, si le programme n\u2019a pas d\u00e9j\u00e0 transmis les E-factures au client.\u00bb Toutefois, is-e n\u2019\u00e9tablit pas de facture si un montant d\u00e9passe la limite d\u00e9finie. Dans ce cas, un collaborateur de rwt contr\u00f4le les donn\u00e9es avant de valider la facture.<\/p>\n<p>A l\u2019avenir, rwt permettra de cr\u00e9er automatiquement non seulement les factures p\u00e9riodiques, mais \u00e9galement les factures pour les personnes qui d\u00e9m\u00e9nagent.<\/p>\n<p>\u00abNous mettons notre infrastructure &#8211; c\u2019est-\u00e0-dire notre mat\u00e9riel, nos logiciels et notre savoir-faire &#8211; \u00e0 disposition d\u2019autres fournisseurs d\u2019\u00e9nergie\u00bb, d\u00e9clare fi\u00e8rement Reto R\u00fcesch. \u00abLa soci\u00e9t\u00e9 Thurwerke AG situ\u00e9e \u00e0 Wattwil y a d\u00e9j\u00e0 recours.\u00bb[\/vc_column_text][vc_column_text]Nous remercions Reto R\u00fcesch de nous avoir accord\u00e9 cet entretien.[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=\u00a0\u00bbyes\u00a0\u00bb][vc_column][vc_single_image][\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=\u00a0\u00bbyes\u00a0\u00bb el_class=\u00a0\u00bbseparator-section wt-top gr-bottom\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1613744140476{background-image: url(https:\/\/www.innosolv.ch\/wp-content\/uploads\/2020\/10\/mood-check.png?id=677) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb][vc_row][vc_column][vc_empty_space height=\u00a0\u00bb500px\u00a0\u00bb][\/vc_column][\/vc_row][\/vc_section][vc_section content_placement=\u00a0\u00bbmiddle\u00a0\u00bb disable_element=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1613744145289{background-color: #364f59 !important;}\u00a0\u00bb el_class=\u00a0\u00bbnews-quote-section\u00a0\u00bb][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1613744183625{background-color: #d4d4ca !important;}\u00a0\u00bb el_class=\u00a0\u00bbnews-brown-section\u00a0\u00bb][\/vc_section]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Un fournisseur d\u2019\u00e9nergie r\u00e9gional situ\u00e9 dans les environs de Saint-Gall mise tout sur la nouvelle technologie. Quels avantages en tire-t-il?<\/p>\n","protected":false},"author":8,"featured_media":4716,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"news-single-page-template.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1,2,4],"tags":[],"class_list":["post-5435","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-unkategorisiert","category-news-software","category-innosolvenergy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Automatiser le processus \u00abMeter to cash\u00bb. 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